This leads to many commercially available programs beingįlagged as viruses or trojans, despite the software itself being Receive an alert when your scanner 'thinks a program could be' malicious Types of 'potentially dangerous programs' might my antivirusĪntivirus scanners use 'heuristics', which basically means you may Listed above, select the product you are using from the list below: Avast Antivirus Instructions for the most popular antivirus/antispyware solutions.Ī full list of file exclusions, select the product you are usingĭetailed exclusion instructions to learn how to exclude our files Below you will find links to our products' files for use whenĪdding exclusions to your antivirus software, as well as specific Programs also allow you to add programs to their exclusion lists Our software from future alerts and scans. You should instruct your antivirus to permanently ignore/exclude Your antivirus is alerting you that our software is being installed How can I prevent my Antivirus from conflicting with this download? Please read below for a comprehensive list of what types of software your antivirus may present an alert for.

This includes commercially available, reputable software like our own. Many virus scanners now alert you when just about any program that could be potentially used in a malicious or privacy-invasive manner is installed - this includes keystroke loggers, activity monitoring software, remote administration tools, and more. Our software is not a virus, and it cannot damage your computer.

If, while downloading or installing our software, you receive an alert from your antivirus or antispyware software do not be alarmed. Antivirus/Antispyware Exclusions and Instructions

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